Almond Recruitment, on behalf of our client, an international leading financial services and banking based in Nicosia, are currently looking for a Technical Back Office Support. If you are looking to join a professional and global company, please see further details below.

 

Responsibilities

  • Communicate with clients to quickly get to the route of the problem
  • Troubleshooting technical issues
  • Talking customers through a series of actions to resolve a problem
  • Assisting customers with integrations and migration
  • Providing support in the form of procedural documentation
  • Testing and evaluating new implementations and technologies
  • Dealing with customer’s tickets in the Service Desk according to our procedures

 

Requirements

  • Degree in Computer Science or Information Technology
  • Prior experience in tech support, desktop support or similar role will be considered as an advantage
  • Excellent written and verbal English
  • Attention to details, strong problem solving and interpersonal skills
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
  • Positive and collaborative team player

 

To apply for the vacancy please send your CV to jobs@almondrecruitment.org quoting reference CY11516

 

*Almond Recruitment is a professional recruitment agency run by a team with over 30 years international experience. Feel free to search and apply for job vacancies confidentially in Cyprus or Malta or get in touch with us and benefit from our experience. By sending us your CV, you are giving Almond Recruitment consent to contact you with any current or future job opportunities. CVs are held in the strictest of confidence

 

 

 

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