IT Service Manager – CY21465

Almond Recruitment, on behalf of our client, an international and global IT company, have a fantastic opportunity for an IT Service Manager to join their Limassol office. The company has been established for over 30 years and has since grown to become one of the leading companies within the IT industry making this a fantastic opportunity to join a highly reputable company with a worldwide presence. The successful person will be dealing with clients in Cyprus. Please feel free to forward us your CV for more information on this great opportunity.

Responsibilities

• Manage service coverage in Cyprus for various brands
• Identify target customers, develop, and implement sales of IT services
• Service support of the company’s partners and retailers
• RMA parts claims and inventory management via vendors/suppliers
• Spare parts inventory management
• Minimize service issues via proper arrangement of service processes
• Meet customer’s expectations and offer commercial IT services.
• Communication and follow internal processes
• Minimize service operations cost via optimized and efficient management of service processes
• Enable fast and reliable dealing with any issue from key customers
• Minimize service issues via proper arrangement of service processes
• Meet customer’s expectations with service and offer commercial IT services
• Enable effective communication to mother’s company team and internal processes follow up
• Enable fast RMA stock turnaround and compensation for customers and the Company.
• Enable profit from commercial IT services
• Minimize service operations cost via optimized and efficient management of service processes

Benefits

• Competitive salary
• KPI performance related bonus
• Medical Insurance
• Opportunity for professional development and career growth

To apply for the vacancy please send your CV to jobs@almondrecruitment.org quoting reference CY21465.

*Almond Recruitment is a professional recruitment agency run by a team with over 30 years international experience. Feel free to search and apply for job vacancies confidentially in Cyprus or Malta or get in touch with us and benefit from our experience. By sending us your CV, you are giving Almond Recruitment consent to contact you with any current or future job opportunities. CVs are held in the strictest of confidence.