Back Office Executive – CY21479

Almond Recruitment, on behalf of our client, a CySEC regulated Forex company are currently in search of a Back Office Executive. The company prides itself in providing their customers with the best customer service and trading experience, at the same time upholding the very highest standards of regulations and compliance. This is a fantastic opportunity to join a company with a friendly and positive work environment that continues to expand and reward its staff.

Responsibilities

• Implement internal regulations and procedures for the department
• Opening of new client’s accounts
• Guide clients on how to open a physical or corporate account,
• Implement strong Know Your Client (KYC) procedure to all potential and existing clients,
• Closing of clients’ accounts
• Keep client records (i.e., agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form on an annual basis
• Amend existing client accounts (i.e., Valid Documents, updated information, leverage, profile etc.)
• Prepare and send clients’ execution confirmation reports
• Prepare client’s periodic statements
• Prepare back-office manuals, terms & conditions, contracts, procedures, policies, and relevant disclaimers
• Prepare various regulatory reports
• Monitor client’s deposits, withdrawals, and inter-account fund transfers
• Deposit fraud prevention and charge back
• Ensure all payment gateways are online and working properly
• Ensure that fraudulent transactions are investigated and resolved, placing procedures to minimize them
• Establish and maintain working relationships with various payments vendors
• Process deposits and withdrawals
• Any other tasks as assigned from time to time by the Head of Back Office

Requirements

• Previous experience working in a Back-Office department within the Forex industry is a must
• Holder of the CySEC Certificate is an advantage
• English to business level and an additional language would be considered as an advantage
• Excellent knowledge of Back-office regulations and procedures
• Strong level of accuracy and attention to detail
• Excellent knowledge of MS Excel
• Shifts 9am-5pm / 5pm-11pm Monday to Friday

To apply for this vacancy please send your CV to jobs@almondrecruitment.org quoting reference CY21479.

*Almond Recruitment is a professional recruitment agency run by a team with over 30 years international experience. Feel free to search and apply for job vacancies confidentially In Cyprus or Malta or get in touch with us and benefit from our experience. By sending us your CV, you are giving Almond Recruitment consent to contact you with any current or future job opportunities. CVs are held in the strictest of confidence.